The task of predicting L&D’s future is challenging but not impossible. So far in 2023’s three-part report series, we’ve reflected on the journey L&D teams have shared over the last 20 years. We’ve identified practices that define top-performing organizations and consulted data collected from learning leaders, business leaders and employees to establish key areas that organizations should prioritize today (such as strategic and business alignment). Armed with this knowledge, this report concentrates on the evolving landscape of workplace learning to identify how L&D teams can prepare to meet the changing needs of the business.
The report covers:
- Digital intelligence as an essential L&D capability
- Using technology to support key learning approaches
- The impact of climate change on employment and skill building
- Developing innovative learning cultures
- Leveraging multi-generational workforces.
Meet our researchers
Dr Anna Barnett, CPsychol
Senior Insights Analyst, Mindtools
As a Chartered Psychologist with a strong background in academic research, Anna specializes in skills measurement and evaluation. At Mindtools, she leads primary research projects to uncover best practice guidelines for organizations that care about management and leadership development.
Gent Ahmetaj, PhD
Head of Insights & Analytics, Mindtools
Gent is Head of Insight and Analytics for Mindtools. He’s a mixed-methods specialist focusing on how learning and organizational development can have real positive impact on key business metrics. Gent and his team are responsible for improving decision making through data and analytics, writing research reports, building interdisciplinary research partnerships, and working with clients to solve complex measurement problems.
Stats you can trust
Most of the data in this report is collected online from learning leaders who take part in the Learning Performance Benchmark. The Learning Performance Benchmark is a free resource that helps L&D professionals to reflect on their learning strategies, think about and prepare for the future, and compare their learning maturity against other organizations. Thanks to the many organizations that have taken part in the Benchmark over the last 20 years, today we have a growing dataset of responses from more than 11,000 L&D leaders.
For this report, we have also drawn on the Learning Performance Benchmark data for 2023, which is new for this year. This data has been collected from 912 learning leaders worldwide, across 19 different industries.
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