Mindtools L&D Podcast
Every week, join hosts Gemma Towersey, Ross Dickie and Ross Garner as we discuss all things work, performance and learning.
Bringing the debate to you
For over five years, The Mindtools L&D Podcast (formerly The Good Practice Podcast), has been a must-listen for anyone working in HR or L&D. It’s an open, supportive, and accessible spaces to debate the world of work, with its mix of expert insights and good humor.
Each week, we talk to special guests, industry leaders, practitioners, and authors to tackle the big questions facing our organizations. We also review the latest theories and share experiences, backed up by learning and performance insights.
Episode 434 – Cyborgs, centaurs and the role of choice infrastructure
It’s ‘Bring Your Paper to Work’ day at Mindtools Towers, as Ross Garner, Ross Dickie and Dr Anna each take turns to share an academic study that they think has key insights for L&D professionals.
We discuss:
- The impact of AI on critical thinking, as investigated in:
- Lee, H. P. H., Sarkar, A., Tankelevitch, L., Drosos, I., Rintel, S., Banks, R., & Wilson, N. (2025). The Impact of Generative AI on Critical Thinking: Self-Reported Reductions in Cognitive Effort and Confidence Effects From a Survey of Knowledge Workers.
- How consultants who use AI act either as ‘cyborgs’ or ‘centaurs’ in:
- Dell’Acqua, F., McFowland III, E., Mollick, E. R., Lifshitz-Assaf, H., Kellogg, K., Rajendran, S., … & Lakhani, K. R. (2023). Navigating the jagged technological frontier: Field experimental evidence of the effects of AI on knowledge worker productivity and quality. Harvard Business School Technology & Operations Mgt. Unit Working Paper, (24-013).
- Why we should go beyond ‘choice architecture’ to look at ‘choice infrastructure’ in:
- Schmidt, R. (2024). A model for choice infrastructure: Looking beyond choice architecture in Behavioral Public Policy. Behavioural Public Policy, 8(3), 415-440.
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Credible Insight
With years of experience, our Podcast hosts focus on creating episodes that challenge in a collaborative way. We’re genuinely interested in the issues our community and industry is grappling with and hope that by talking these through we can help you succeed in your role.
Collaboration is important to us too. The Mindtools Learning Community thrives on grass-roots involvement.
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