There's a lot of advice on giving praise, but how can we accept it gracefully? Mind Tools' Assistant Content Editor, Alice Gledhill, explores why accepting praise can be so difficult.
Elite sport and grassroots sport inhabit different worlds. One's cutthroat and zero-sum, the other's full of positives for learning, resilience, collaboration, and self-confidence
Performance conversations are often awkward and sometimes demoralizing. Here's how you can change things for the better using the CEDAR Model
Goals are a great way to measure progress, define priorities, and expand a knowledge area or skill you're passionate about. But it’s so easy to think about what we want to achieve in ambitious, nebulous terms rather than defining the specifics
"Leaders are encouraged to bring their whole selves to work, to show that they’re human beings not just human doings." – Katherine Baldwin
"We had little hope of understanding the impact. We didn't know how things would have gone if we'd done nothing." - Jonathan Hancock
We asked our social media friends and followers for their top tips on how to handle difficult virtual conversations. Here's a selection of the best responses
We all know the value of feedback in the workplace. It can help you to improve your performance, to reassure you that you are on the right track, and to stop you from making serious errors. But can you give feedback to managers?
"Turn the wheel a bit slower, Lucy," my driving instructor repeated. "Slower... slower... SLOWER!" "I am turning it as slow as I can," I shouted back, as the car bumped into the one behind us
At some point we all interact with a sales or customer service rep. Whether we're buying a new TV, renewing our car insurance, or changing our internet service provider, reps play an essential part in our customer experience. If you're lucky, you speak to someone who's charming, funny and knows what he or she is […]
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