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Helpful tips. I would like to highlight another tip on how to better prevent the problem snowball effect. Its is always advisable to clearly understand the problem’s depth and have a through differentiation between a problem and incident. This might fall under the clarity aspect mentioned above.
Good point there Soumya about making a difference between problem and incident. I see this much like root cause of a problem and the symptoms. If you just treat the symptoms, the cause is not yet resolved!