January 25, 2018
How to Post Complaints and Keep Your Cool Online
At some point we all interact with a sales or customer service rep. Whether we’re buying a new TV, renewing our car insurance, or changing…
January 23, 2018
Saying Yes When You Mean No – #MTtalk Roundup
No: A Cultural Conundrum I read a few studies recently that analyzed how different cultures view and use the word “No.” Reading these research…
January 22, 2018
Too Many Cooks: When Collaboration is a Recipe For Disaster!
You could feel the creative energy crackling around the room. Talented professionals brimming over with classy ideas, turning their thoughts into tautly-written TV masterpieces that…
January 18, 2018
Your Top Tips for Staying Focused on Your Goals
Your goals are the building blocks of success. Without goals, your career, and even your life, can drift aimlessly. But having a goal is no…
January 11, 2018
How Can I Stop Saying Sorry All the Time?
“Sorry Rachel, could I just interrupt briefly?” “Right, yes, sorry Aaron. Go ahead.” “Sorry, I just thought we were…
January 9, 2018
Recharge, Energize and Fill Your Bucket – #MTtalk Roundup
Peak hour traffic is terrible where I live. It takes me an hour to drive 20km. I rely on Maps on my iPhone…
January 4, 2018
How Digital is Your DNA?
“Digital” has been creeping up on us. I remember when typewriters became electronic, and then they gave way to word processors. Memos were replaced by…
December 19, 2017
#MTtalk: Your Highlights and Lessons from 2017
“A day without learning is like a day without breathing.” – Robin Sharma As we approach the end of December, you may start to focus…
December 18, 2017
The 12 Dangers of the Office Party
The office party can be tricky. You want to have fun, but you’re also being held to the same standards that you would be at…
December 14, 2017
How to Deal With a Big Decision When the Boss Is Away
A big problem has somehow landed in your lap. Everyone’s looking to you to make the final decision, the ripples of which will extend far…
December 12, 2017
Things That Interfere With My Family Time – #MTtalk Roundup
Present, But Disconnected Over the past few weeks, I’ve seen and heard a few things that emphasize how poorly we can sometimes choose…
December 6, 2017
Your Top Tips for Surviving When Politics Heats Up the Office
Politics. Love it or hate it, you can’t ignore it – especially in these turbulent times. Catalan independence from Spain. U.S. President Donald Trump’s next…
