Mindtools' insights on emotional intelligence for managers featured in Training Industry
by Mindtools
We’re delighted to share that Training Industry has published an article by Mindtools’ Chief Product Officer, Owen Ferguson, exploring the crucial role of emotional intelligence (EI) in management and leadership.
In the piece, Owen discusses why EI is an essential skill for today’s leaders, highlighting how consistent development – not quick fixes – enables them to build stronger, more resilient teams. Drawing on insights from our Building Better Managers research with YouGov, he emphasizes the importance of self-awareness, empathy and adaptability in driving effective leadership.
Incorporating EI into the core competencies of management not only enhances individual leadership effectiveness but also contributes to the overall health and performance of the organization. As the workplace continues to evolve, the importance of emotionally intelligent leadership becomes increasingly evident.
At Mindtools, we’re passionate about equipping managers and leaders with the skills they need to lead with confidence. Owen’s article reinforces our belief that emotional intelligence should be a key focus for leadership development, sitting alongside technical and strategic skills.
You can read Owen’s full article on Training Industry.
Find out more
If you’re looking to develop emotionally intelligent, high-performing managers and leaders in your organization, explore how the Mindtools M: Suite can help. Our learning and development solutions – spanning diagnostics, adaptive courses, custom learning design, and expert-led content – are designed to build leadership capability at every level.
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