"Really big people are, above everything else, courteous, considerate and generous - not just to some people in some circumstances - but to everyone all the time." Thomas J. Watson, American Businessman What Makes a Considerate Colleague? Everybody has a different idea of what it means to be considerate. In my mind, consideration for others […]
"During a conversation, it is better to have an understanding without words, than words without understanding." - Amit Kalantri, Indian author (1988- ) The Art of Sensitive Conversations I'm not a native English speaker, but the idioms found in the language have fascinated me for many years. I mean, can you picture someone being as […]
"It's no use saying, 'We are doing our best.' You have got to succeed in doing what is necessary." ― Winston Churchill, British politician Have you ever achieved something – and then, in hindsight, wondered how on earth you did it? I know I have! At times, my life has felt like a series of […]
"The difference between real life and a story is that life has significance, while a story must have meaning." ― Vera Nazarian, Russian-American writer I'm sure many of you enjoy watching a good movie. I do too. But isn't it disappointing to leave the theater feeling that the story didn't live up to your expectations? […]
"I believe that at the very root of our humanity is a passion to create value with heart, to work alongside others who care, and to make a difference. I believe that each of us has something of value to offer – all 7.5 billion of us." - Nilofer Merchant, author, "The Power of Onlyness" […]
"Holding on is believing that there's only a past; letting go is knowing that there's a future." ― Daphne Rose Kingma, American author The Fear That Paralyzed Me There have been many times in my life when I've struggled to leave things behind. Some of my toughest decisions have been about changing jobs, and about […]
"Empathy means acknowledging a horizon of context that extends perpetually beyond what you can see." ― Leslie Jamison, U.S. author (1983- ) About This Week's Chat How does it feel to be you? And how does it feel to be me? We can't tell, because our only experience of living is to be ourselves. That […]
"Nothing disrupts dehumanization more quickly than inviting someone over, looking into their eyes, hearing their voice, and listening.” – Sarah Schulman, American author There's a character in one of my favorite movies that is continually rejected by the residents of the small town where she has lived her whole life. In the movie, the character, Fran, is beautiful […]
"Let go of your attachment to being right, and suddenly your mind is more open. You’re able to benefit from the unique viewpoints of others, without being crippled by your own judgment." – Ralph Marston, American sportsman About This Week’s Chat I grew up under the apartheid regime in South Africa. Being a white child, […]
It's All About Balance How often do we say, "But it's all about balance, isn't it?" or "We just need to get the balance right"? When raising children, parents need to strike a balance between being too strict and not being strict enough. And because children don't come with a manual, parents often learn the […]
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