Does your team get on like one big, happy family? Even if it does, there are bound to be times when there's a clash. Whether it's annoying habits or mannerisms, there are many ways that we can wind one another up at work. The question is, what can we do about it? According to consultant and coach Ilene […]
Communication, Expert Interview, Inclusion, Leadership, Team Management, Uncategorized
It's not always easy to keep team morale high. Sometimes something as simple as working with a colleague who is in a bad mood or is having a bad day (go easy on them... it happens to the best of us!) can cause team spirit to nosedive. Luckily, these kinds of moods can be broken relatively […]
The prisoner who now stands before you Was caught red-handed showing feelings. Showing feelings of an almost human nature. This will not do! ∼ Pink Floyd, The Wall (1979) As a product of the English boarding school system, it was drilled into me throughout my formative years that expressing, or even acknowledging, any type of emotion was […]
"The future is uncertain... but this uncertainty is at the very heart of human creativity." – Ilya Prigogine, Nobel prize-winning chemist About This Week’s Chat When I was driving to the office one morning, I heard on the radio that the bank I worked for had merged with three others. My heart sank. But, my initial shock was soon […]
The whispers have started. Daniel, who plays squash with Lorraine, the director of marketing's executive assistant, told Asha that the company's about to undergo a reorganization. It could result in it being downsized and streamlined. Four divisions will become three. Or was it two? Anyway, there'll be job losses across the board, maybe as early as […]
Change Management, Communication, Expert Interview, Leadership, Team Management
Please join us! What: #MTtalk Where: Twitter When: Friday, Mar 3 @ 1pm EST (6pm GMT) Topic: Coaching Skills for Managers Host: @Mind_Tools About this Week’s Chat When I was younger, "running" was very much a four-letter word, as I firmly believed I was just not designed to do it. I played hockey, and after school […]
#MTtalk, Inclusion, Leadership, Team Management, Uncategorized
Beverly Langford’s book on modern manners in business, “The Etiquette Edge,” is full of memorable tips and observations. Many are specific to a situation or mode of communication, while others are more generic. One of the most striking appears in the section on business travel: "Treat everyone as though you were going to have to […]
Communication, Expert Interview, Leadership, Team Management, Uncategorized
Curious about what leadership actually means? Me too. We all know leadership is critical to maximizing success, but what exactly is it? To grasp how difficult it is to precisely define leadership, just consider the title of a recent article from Business News Daily: "33 Ways to Define Leadership." In this blog post, we'll attempt to whittle […]
Note: "Stop the Self-Pity" was first written in January 2017, but has been updated to better reflect our experiences of the world in 2020. Life is tough for most of us right now. Many people around the world could legitimately call 2020 the worst year on record. So it's more important than ever that we're […]
What's the key to a successful business? Why do some sink and others swim? Is it just a case of having the right product at the right time? Or is it that the company is good at managing and deflecting crises when they arise? The Greiner Curve is a simple tool that lays out the […]
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