The world of human resource management is full of complicated jargon and terms. Isn't "talent management" just another nice-sounding term to confuse people? As it turns out, it's much more than a term and it's important in business. "Talent management" describes all the people, processes and systems an organization uses to recruit, manage and develop […]
#MTtalk, All Posts, Leadership, Team Management, Uncategorized
Fact: Workplace bullying is not a myth. I was surprised last week to read a tweet that sounded incredulous, saying, "Really? Workplace bullying still exists?" Attached to the tweet was a picture with the famous quote, "No one can make you feel inferior without your consent." Yes, really. It exists. And it's not as easy […]
"Listen and lead - or get out of the way!" That's the stark message from employees and younger executives to their digital leaders. An emerging generation of Millennial executives is feeling distinctly underwhelmed by the ability of middle and senior managers to drive innovation in a digital economy, according to new research. Research firm Oxford […]
Ronald enters the boardroom and calls out the fast food orders that he came to deliver: "One double cheeseburger with fries, one cheese sauce and bacon pasta, one chicken salad with no-fat dressing, and two donuts. I also have one Coke, one Pepsi, a mineral water, and a tall vanilla cappuccino." Laura, who is a […]
#MTtalk, All Posts, Inclusion, Team Management, Uncategorized
Has anyone ever accused you of being controlling? Or maybe, the opposite… Do people see you as the laid back, flexible, easygoing manager in the office? Are You in Control? It can be easy to slip into micromanaging your team's workload down to even the smallest task. After all, things have got to be done […]
The image of snow-clearing machines carving shapes into Miami's palm-fringed beaches is vivid and intriguing. But the snowblowers of this blog post's headline – which is also the title of a new book by Steve Goldstein – have nothing to do with sculpting sand. It turns out they're a metaphor for "meh." I'll explain. For […]
All Posts, Expert Interview, Leadership, Team Management, Uncategorized
Imagine this scenario: You're watching a medal ceremony during the Olympic Games. The gold medalist won with a clear margin, but the silver medalist kicks up a fuss because he thinks he's entitled to the gold. He insists on getting the gold medal, even though the competition was fair and the winner deserved his place. […]
#MTtalk, All Posts, Career Skills, Communication, Empowerment, Leadership, Learning Skills, Strategy, Team Management
Someone once asked me to create a presentation using pictures and just two words per slide. That moment would go on to influence my career in a number of surprising ways. The challenge came as part of a presentation skills course. It helped me to realize that slides are often used as a crutch for the presenter. Most people, […]
All Posts, Communication, Creativity, Problem Solving, Project Management, Uncategorized
Social media is a really useful channel for assessing customer service. People can reach out to your business with just a click of a mouse, and give instant feedback about their experience of using your products and services. But what can you do if that feedback is rude or offensive? My first office job was as a […]
"When you wake in the morning and are afraid of the day it is time to find the love deep in your heart." Tom Rhodes (@tomj_rhodes) "So that's it then," I said out loud to the imaginary friend sitting next to me. "That's what I need to do when I wake up feeling afraid of […]
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