Join Mind Tools' Rachel Salaman as she interviews Dr Rick Brinkman in this Expert Interview podcast. Dr Brinkman is the co-author of "Dealing With People You Can't Stand."
During this insightful interview, Dr Brinkman offers tips for turning around difficult people, laying out clear steps for effective communication – face to face, on the phone, and in writing.
Plus much more.
Mind Tools Club Expert Interviews are in-depth interviews with world experts in key areas of management and personal development. They're available as podcast interviews on your PC or iPod/MP3 player, and as transcripts.
Mind Tools members, click here.