Give your team members the right support.
Imagine that you've arrived at work raring to go, but your laptop takes 20 minutes to boot up because of configuration problems.
Later, your eyes are sore because your desk lamp is flickering, and you have to wear your coat in the office because the heat is out – again.
Plus, you need help, but key administration positions in your department are still vacant. And you can't find a stapler anywhere!
Although this is an extreme example, most of us know how frustrating and stressful it can be to work without the right support – that is, without the help, tools, and resources we need to do our jobs effectively.
If you're in a management role, then one of your most important responsibilities is to ensure that members of your team have everything they need to work safely, comfortably, and productively. In this article, we'll examine what you can do to make that happen.
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Wagner, R. and Hartner, J.K. (2006) "12: The Elements of Great Managing," New York: Gallup.
Amabile, T.M. et al (2004) "Leader Behaviors and the Work Environment for Creativity: Perceived Leader Support," The Leadership Quarterly, Volume 17, Issue 6, December 2006. [Available here.]