Supplier Relationship Management (SRM)

Managing Suppliers Effectively

Find out how to manage your suppliers effectively.

© iStockphoto/MotoEd

Suppose that you've just taken over managing your department's suppliers.

There are many suppliers that you buy from.

Some have large contracts, with clearly identified service levels, and with carefully defined responsibilities and commitments. Others have simpler agreements.

And some of your supplies come from in-house providers.

Managing these suppliers is only part of your job, and you're not quite sure what you should do with each different one. You also don't have enough time to manage relationships with all of them. So, how can you find out which suppliers to devote more time to, to get best results?

In this article, we'll look at successful supplier relationship management. We'll see how you can categorize suppliers so that you can focus your efforts efficiently. We'll also discuss the different types of suppliers, and how to get the best from your relationship with each of them.

The Four Step Process

The way that you manage each of your suppliers depends on what you need them to deliver. You can use the steps below to understand your suppliers, and determine what you need to do with each of them:

... for the complete article:

Mind Tools Club members, click here.

Join the Mind Tools Club to finish this article AND get 1,000 more resources

Join now for just $1, first month

"When I started using Mind Tools, I was not in a supervisory position. Now I am. Along with that came a 12% increase in salary." – Pat Degan, Houston, USA
Add this article to My Learning Plan

Where to go from here:

Join the Mind Tools Club

Click to join Mind Tools
Printer-friendly version
Return to the top of the page

Create a Login to Save Your Learning Plan

This ensures that you don’t lose your plan.


Connect with…

Or create a Mind Tools login. Existing user? Log in here.
Log in with your existing Mind Tools details
Lost Username or Password
You are now logged in…

Lost username or password?

Please enter your username or email address and we'll send you a reminder.

Thank You!

Your log in details have been sent to the email account you registered with. Please check your email to reset your login details.

Create a Mind Tools Login
Your plan has been created.

While you're here, subscribe to our FREE newsletter?

Learn a new career skill every week, and get our Personal Development Plan workbook (worth $19.99) when you subscribe.


Thank You!

Please check your Inbox, and click on the link in the email from us. We can then send you the newsletter.