Build trust between team members.
Have you ever managed people who didn't trust one another? If you have, then you'll know how challenging and draining this can be.
A team without trust isn't really a team: it's just a group of individuals, working together, often making disappointing progress. They may not share information, they might battle over rights and responsibilities, and they may not cooperate with one another. It doesn't matter how capable or talented your people are, they may never reach their full potential if trust isn't present.
However, when trust is in place, each individual in the team becomes stronger, because he or she is part of an effective, cohesive group. When people trust one another, the group can achieve truly meaningful goals.
So how can you, as a leader, help your team build the trust that it needs to flourish? In this article we'll look at the issue of trust within teams, why it's important, and what you can do to build it.
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Shen, M-J. and Chen, M-C. (2007) The Relationship of Leadership, Team Trust, and Team Performance: A Comparison of the Service and Manufacturing Industries, Social Behavior and Personality: An International Journal, May 2007. (Available here.)
Politis, J.D. (1997) The Connection Between Trust and Knowledge Management: What are its Implications for Team Performance, Journal of Knowledge Management. Volume 7, Issue 5. (Available here.)